Posts Tagged ‘customer experience’

Apple store by Bohlin Cywinski Jackson, Palo Alto – California

May 8th, 2017

As one moves from the front room to the back, the atmosphere changes to a feeling of enclosure. The ceiling gives way to a tremendous glass roof, sunlight plays along the floor, and the sounds of customer activity quiets down. Dedicated to service, training and accessory retail display, the sense of privacy supports the company’s ambition for a place of gathering and learning.

Hunter Gatherer store by TRIAD China, Shanghai – China

April 29th, 2016

Natural materials, colors and shapes strengthen these characteristics by implementing the original logo and design features.

Síminn Flagship Store by HAF Studio, Reykjavík – Iceland

November 10th, 2015



HAF Studio connects an Icelandic telecom provider with a contemporary retail identity

ICA Liljeholmen – Juice & Smoothie Bar by IDEI Concepts AB, Stockholm – Sweden

June 17th, 2015



IDEI Concepts AB is a design and production agency from Stockholm, Sweden.

Airbnb headquarters, Portland – Oregon

January 19th, 2015



Airbnb‘s Portland office has moved into their new headquarters, the first of a number of ‘Customer eXperience (CX)’ centers that will open around the world.

FIU Restaurant Management Lab by Echeverria Design Group, Miami – Florida

October 8th, 2014

EDG created a school lab restaurant based on a full service 200 person dining room, wine tower feature, wine tasting area and a teaching bar and kitchen lab.

Nokia flagship store by Sundae Creative & 1RetailProject, Helsinki

January 23rd, 2013

The store was designed and planned to provide the best customer experience possible, so that the whole Nokia ecosystem of devices, services and accessories could be showcased. Zones were set up to demonstrate the imaging capabilities of the latest Nokia Lumia smartphones along with navigation, music, Xbox gaming on Nokia devices using the new Microsoft Windows 8 platform.

CHOCOLATIER! Patrick Roger chocolatier, Brussels

November 26th, 2012

Patrick Roger is a chocolate maker who has become pretty famous in France. He won the France Best Craftsman (“Meilleur Ouvrier de France”) contest in chocolate making. Unlike most winners Patrick Roger opened several shops with a vision.

Forever New store by ACRD, Jakarta

November 14th, 2012

The Forever New store design captures everything the brand represents, from powerful shopfront images to the internal black/white signature visual story. All of these elements interconnect to bring the brand to life.

Blackberrys flagship store by 02JUNE & LIGANOVA, Bangalore

September 27th, 2012

02JUNE Design Studios & LIGANOVA Brandretail Pvt Ltd were invited to do the new store design concept. The brief of the project was very clear – “to make an international standard store for men’s wear brand and make it SHARP”.

Avea Customer Experience Center by SKM Projects+, Istanbul

May 17th, 2012

As a leader telecomunication brand, AVEA likes to be different and integrative in his sector. With brand new customer experience center they wanted to carry their technology to a high-end level . They wanted to excite customers from the very first moment of entry, attracted by design when walking inside and think about details after they left the shop.

Serpentarium reptile zoo by Mojo Design, Blankenberge

April 2nd, 2012

The Serpentarium is no longer hidden away between the many hotels and catering outlets on the Blankenberge dike. Holiday guests can now discover the 250 reptiles and amphibians of the Serpentarium in their natural biotope; Mojo has designed a fitting and outstanding biotope for these visitors.

dpHUE concept store by Julie Snow Architects, Maple Grove – Minnesota

March 3rd, 2012

Our clients had a fresh new brand, product and customer experience that needed an architectural space to support their company’s mission. Customer experience was of the utmost importance and guided all design decisions from concept through completion.

Chedraui hypermarket by Little, Guadalajara City – Mexico

January 12th, 2012

Chedraui, one of the largest and most popular hypermarket chains in Mexico, needed to evolve its store prototype to be more competitive with multinational stores and to provide a better shopping experience for its customers. Through a design competition, Little was selected to create a sophisticated customer experience based on a progressive “less is more” philosophy that focused on highlighting products and improving store communications.

Bloomsbury’s cupcake kiosk by carbon, Abu Dhabi

December 17th, 2011

Carbon was approached to design Bloomsbury’s, the first international branch for Bea’s of Bloomsbury, a London based fresh food cafe. The offer was to be a cupcake kiosk in a mall that also had a fully functioning production baking kitchen that was on full display.

My.Suit store by Pompei A. D., New York

November 13th, 2011

The My.Suit team worked with Pompei A.D. to bring their unique vision to life by designing a branded store experience that engaged and inspired the often fickle male apparel customer through storytelling, interaction with staff, and co-authorship.

Crumpler store by Russell & George, Doncaster – Australia

August 15th, 2011

The Crumpler store is marked by its extraordinary shopfront which immediately identifies the brand and marks the store entry clearly within the visual noise of the ubiquitous shopping mall. Every aspect of the design reinforces the Crumpler brand: the aesthetic is strong, clear and not at alloverworked.