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Australian owned and operated since 2012, Pampered Petz is a luxury pet store located in Hornsby, New South Wales. Situated within a prominent Westfield shopping centre complex, the store creates an exciting new pet shopping experience. The design was heavily influenced by the company’s slogan “My Pet, My Family”.

Taking inspiration from the idea of pets as part of the family, the design concept of ‘the family home’ emerged. Elements that are reminiscent of a traditional family home were introduced into the space making it easy for customers to picture the pets and pet products within their own homes. In turn, this creates a relaxed atmosphere in which customers feel comfortable shopping at leisure and interacting with their possible new family members.

Each interior zone has been inspired by a common space within a home. Blending the concept with the functional needs of a pet store, the interior zones became an ingenious source of easy way-finding. For example, the ‘bedroom’ inspired zone within the store is where all pet beds are located, whilst the ‘kitchen’ inspired zone is where all pet food and pet bowls are located.

Designed by Rptecture Architects
Photography by Ian Carlson Photography

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