Based on a comprehensive usage analysis and the principles of WGV, DIA Dittel Architekten are realizing the insurer’s future-oriented customer service center in Stuttgart city center after winning the architectural competition.
The aim of the holistic design concept is to create space for personal customer advice and its processes. The aim is to welcome customers and employees with a special quality of stay, optimal orientation and a high-quality overall appearance and to use the space efficiently. The customer service center should be clearly recognizable from the outside and have an appealing appearance in the urban space.
The heart of WGV is being built as part of an energy-efficient new building with a total area of 7,300 square meters on six floors and underground parking, which blends harmoniously into the cityscape with its appealing appearance and at the same time opens another chapter in the more than 100-year history of WGV in Stuttgart. The new customer service center on the first floor and the modern working environment on the office floors above provide space for 230 insurance employees.